Legal Documents
Privacy Policy
Last Updated: 10 March 2026 · Effective Date: 10 March 2026
Orquine ("we", "us", "our") is committed to handling your personal data with care and in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This policy explains what data we collect, why we collect it, and how it is managed across our services.
If you have questions about this policy or your personal data, you can reach us at privacy@orquinaeae.
1. Information We Collect
Information you provide to us
When you contact us or engage our services, we may collect:
- Your name, email address, and phone number (submitted via our contact form)
- Details of your legal matter or enquiry as you describe them
- Documents you share with us in connection with a matter
- Identity documentation required for document witnessing engagements
Information collected automatically
When you visit our website, we may collect basic technical information such as your browser type, device type, pages visited, and approximate location. This is collected through cookies and analytics tools. See Section 5 for more detail.
2. How We Use Your Data
We use personal data for the following purposes:
- Responding to your enquiries and assessing how we may assist you
- Providing and managing the legal services you have engaged us for
- Communicating with you about your matter, including updates and requests for information
- Complying with our professional obligations as legal practitioners in Singapore
- Analysing how our website is used so we can improve it (analytics cookies, where you have consented)
- Sending you information about our services where you have indicated an interest (you may opt out at any time)
Legal basis for processing: consent (for marketing and analytics cookies), contract performance (for active client matters), and legitimate interest (for responding to enquiries and maintaining our practice records).
3. Data Sharing and Third Parties
We do not sell your personal data. We share it only in limited circumstances:
- Service providers: We use third-party tools for website analytics (such as Google Analytics) and secure document management. These providers are contractually bound to handle data in accordance with applicable laws.
- Arbitral institutions: In the course of an arbitration matter, we will share information with the administering institution (e.g. SIAC or ICC) and other parties as required by the proceedings.
- Legal or regulatory requirements: We may disclose your data if required by law, a court order, or our regulatory obligations as Singapore legal practitioners.
In all other cases, your data is not shared with third parties without your consent.
4. Data Retention
We retain personal data for as long as is necessary for the purpose for which it was collected, or as required by our professional obligations. For client matter files, we typically retain records for five years following the conclusion of an engagement, in accordance with standard legal practice in Singapore. You may request deletion of your data subject to applicable retention obligations — see Section 6.
5. Cookies
Our website uses cookies to operate correctly and to understand how it is used. Essential cookies are always active. Analytics and marketing cookies are optional and are only activated with your consent. You can manage your preferences at any time on our Cookie Policy page.
6. Your Rights Under the PDPA
Under Singapore's Personal Data Protection Act, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent for processing (where processing is based on consent)
- Request that we cease using your data for marketing purposes
- Lodge a complaint with the Personal Data Protection Commission (PDPC) if you believe your rights have been breached
To exercise any of these rights, contact us at privacy@orquinaeae. We will respond within 30 days.
7. Data Protection Measures
We take reasonable security measures to protect personal data from unauthorised access, disclosure, or loss. These include:
- Secure electronic transmission for client documents
- Access controls limiting data to authorised personnel
- Physical document storage in locked, access-controlled facilities
- Regular review of our security practices
While we take these precautions, no method of electronic storage or transmission is completely secure. We will notify affected individuals if a data breach occurs that is likely to result in significant harm, in accordance with the PDPA's mandatory breach notification requirements.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
9. Children's Privacy
Our services are directed at adults (18 years and over). We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data to us, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. We will post the revised version on this page with an updated effective date. Continued use of our website or services after any change constitutes acceptance of the updated policy.
11. Contact
For any questions or requests relating to this policy or your personal data:
- Email: privacy@orquinaeae
- Address: Orquine, 60 Paya Lebar Road, #07-18, Singapore 409051
- Personal Data Protection Commission (PDPC): www.pdpc.gov.sg